As with all things heating, every bit of plumbing work that we undertake is with you in mind.

Our process is simple. We will set up a site survey within a week of you contacting us. The survey can take anything from ten minutes to an hour depending on your requirements.

During that survey we will listen to your needs and offer our expertise right from the off. If it is for installation of a bathroom for instance, we will advise everything from tiling to the ergonomics of the whole space that will best for you and your family. 

We will then carefully process your quote to ensure accuracy of pricing and the work to be undertaken. Our quotes will be sent to you in a timely manner, by which time we can discuss the dates for the works to be carried out.

Frequently Asked Questions

Yes, we will tidy and clean around the work, so you will be able to live your evening and overnight in comfort.

We are proud to have really positive relationships with our clients past and present. We do not inundate you with mail or pass on your details to any other party. We simply like to keep in touch with you every year to remind you of your annual system maintenance, which we are happy to carry out at your convenience. We promote this positive relationship throughout our time with you, and we like to hope because of that we would be the first you call for any help you need.

We are pleased to offer you a whole project service on bathroom installation design, electrics, tiling.

But don’t let this put you off the leaky tap you want fixing. We absolutely believe that no job is too small and we will be very happy to talk with you about any of your requirements.

  • Power flushing
  • System testing
  • And all general plumbing, repairs and leak detection
  • Installation and replacement of radiators, valves and thermostats
  • Shower rooms, wetroom, disabled and family bathrooms including plastering and floor and wall tiling

We use only the best products at Giles Heating and Plumbing and will be happy to take you through everything from choice of tiles to overall design and look. 

Our satisfied customers say…

“This was the second shower room Luke had refitted for us. We were so pleased with the workmanship when our en suite was refitted in April that we decided to refit our bathroom as a shower room. Luke worked extremely hard and was very attentive to detail. Always ensuring he swept and hoovered after each day’s work. We would have no hesitation in recommending them.” Customer in Felixstowe

“Complete update of plumbing to a 5 bed house, excellent , professional service. Kept well informed daily. Very courteous staff.” Customer in Ipswich

If you’d like a quotation or simply to have a chat about your requirements, please don’t hesitate to contact Luke:

01394 421321, 07827018493 or